Inbound or outbound. Generating leads or handling customer service. Establishing and maintaining a call center outsourcing on US soil is expensive, time consuming and takes up a tremendous amount of physical space. The advantages of outsourcing this type of endeavor overseas are easily apparent.
And yet, without the proper connections, expertise and “boots on the ground” in the Right Location and the Right Time Zone, it can be an equally arduous task to establish your outsourced call center.
At NMAP CORP we have cultivated the correct relationships in multiple locations, all in the effort to create the perfect outsourced call center for your needs. We enable you to bring your experience, training process, and standards of excellence halfway around the world, but still manage your call center as though it is in the same building.
The opportunity to increase engagement while lowering your bottom line is here, let NMAP CORP show you the way.