remote and hybrid work

Contribution of technology in facilitating remote and hybrid work

Hybrid work practice includes working from home as well as in the office. Hybrid work practices are followed all over the world by different companies. The question that arises here is which type of hybrid services should be followed, whether the ones which give people a lot of flexibility or the ones which are a bit rigid. Let’s take the example of Google, for instance. Some of the workers prefer “onsite work.” Google has set a return-to-office deadline of Sept. 1, 2021. Anyone wishing to work remotely for more than 14 days per year needs management approval.

On the other hand, employers like Ford and JPMorgan Chase favor flexibility. These companies favor both remote as well as in-office work. Many are even trying to figure out how to bring employees back to the same old “in office” work. “We face the biggest shift in work in over a century and the companies don’t feel prepared,” says Tommy Weir, the founder, and CEO of Enable. He further added that for a company to become successful, it is important to know the flaws and benefits of work from home and office. In addition, it is important to know which aids the productivity of the employees. To understand this, one needs to conclude the statistical data. Artificial intelligence, which is tomorrow’s future, can play a significant role in helping us get to know which technology and applications tend to increase work performance and aids the workers to complete more tasks without wasting their useful energy, i.e., optimum utilization of energy.

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The Aternity Global Remote Work Productivity Tracker report was based on three completely different work scenarios: work at home, office work, and hybrid workplace. The aim of the study conducted was to understand technology and productivity. The study included many major factors like page load time, crashes, hangs, errors, and other metrics. Hence, the work performance was measured on various applications, with the scale being set from 0 to 5, where five was the highest any could achieve. The report concluded that software-as-a-service (SaaS) applications worked with huge efficiency in the remote environment than the onsite. Also, the results did vary depending on the type of work.

An administrator who used Microsoft applications and worked three days at the office on Monday, Tuesday, and Friday and two days at home were analyzed by the researchers. The results that came out were astonishing. Apps like outlook, teams, and excel worked better when the user worked at home. The app known as Workday was seen to grow productivity marginally. Web browsing worked better at home due to a separate VPN than in the office. At the same time, share point’s performance remained the same. Although the heavy-duty applications used for enterprise planning, financials, and accounting worked better in the office than at home. The study even found that productivity in such heavy applications is less when used in remote environments due to SAP, a bandwidth-hogging behemoth that interfaces with so many enterprises. The report states that 20 minutes get wasted per week waiting for SAP to respond. This means that many employees or workforce faces that problem, thus indicating a lot of drainage of energy. Hence, we can safely say that some applications work just fine when used in the office.

Another employee who used Outlook, Excel, PowerPoint, Power BI, and, predominantly, Teams were also studied. The customer service team member spent Tuesday, Wednesday and Thursday in the office and the rest of the week at home. The result indicated that the employee could easily work from home while maintaining similar productivity levels. Hence, On the days they work remotely, they vary their schedule to fit their needs, working less intensely throughout the day and more intensely into the late evening.

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To conclude, we can say that those working with heavy-duty applications should work from the office while using applications like excel, teams, etc., can work from home or office without receiving a decline in their overall work performance. A problem which both the employees and the workers can face is the problem of finances. For example, researchers studied a week’s application usage for an office-based finance team member who uses many SaaS applications and has decided to provide expert working only at home. As the f person uses SAP, the person would need to be in the office during SAP-intensive days to incur the financial expenditure.

Suppose the worker uses the same applications every day. In that case, there are chances that they will turn out to be more flexible given that they perform the same way onsite as “Hybrid-work policies need to be tailored to specific departments, and individual hybrid Policy can be opted by few individuals in some particular departments so that they can work from home and increase their productivity. Other than taking into account the productivity of the employees, their work, and their personal situations, employers should understand the work environment since the work environment plays a very significant role in deciding the employees’ productivity.
In the end, I would like to state that, work from home as well as working from office have their pros and cons. Hence, one should be very careful when choosing between the two of them since these can determine the employee’s productivity, along with determining the success rate of the country. So choose wisely.